Available shipping methods
The shipping rates shown are valid from February 2, 2024 and apply exclusively to purchases made via the webshop.
Smaller packages, max. Up to 20 kg.
- Delivery to a parcel pickup point from 2000 HUF
- Home delivery from 3500 HUF
Oversized shipment, over 20 kg
- Home delivery from 18,600 HUF
- Free!
- Pickup available within 7 business days
How to pick up your order:
Our warehouse is located on the ground floor of Maxcity, you can collect the products here.
If you chose personal collection at Maxcity when placing your order, you must first visit our showroom on the 2nd floor to collect the products. The final invoice for the order will be prepared here, and you will receive the document necessary for product collection here. After that, if you parked in the customer parking lot, you will have to go around the building and, upon arriving at the location specified at the cashier, you will receive your products from the warehouse colleagues.
If you ordered a smaller product (home decoration accessory), in that case you will receive your products in the store. If you arrange your own delivery to receive your products, in that case the carrier must also proceed as described above.
In the case of your own delivery, the customer is responsible for loading the goods into their vehicle.
After the entire order has arrived at the warehouse, you must arrange for the payment for the product (if you have not already done so) and its removal from our warehouse in MaxCity within 7 working days. If this time is exceeded, we will charge a storage fee of 500 HUF / day / product upon receipt of the goods.
Warehouse:
2045 Törökbálint,Tópark u. 1/a. Mobile: +36703881518 Email: szallitas@iddesign.hu
Goods delivery: Monday-Friday: 10:00 -17:30
Still unable to deliver your order in person?
If you are unable to deliver the product in person, you can notify us after receiving the order that you would like to request delivery. In the case of larger furniture, our professional furniture delivery partner will deliver it to your home and, if required, assemble your ordered products. Our delivery and assembly partner's colleagues will be happy to assist you. After submitting the delivery/assembly request, they will contact you within 72 hours, agree on the delivery date and provide the delivery fee based on the delivery address and the weight of the products, which you will have to pay in cash when you personally receive the product. If you would like to request an invoice for the delivery in your company name, please inform them of this during the telephone consultation. If you would like to request assembly, it is important to know that it is performed at a separate time and has a separate fee.
Assembly fee:
The delivery fee does NOT include an assembly fee!
Did you experience a problem after unpacking your order?
If you have noticed damage, a defect or a shortage on your product that you received in undamaged packaging, please contact our customer service with confidence. If you send an e-mail, please include your order or final invoice number in your letter, and send a few pictures of the product and write a few sentences about the problem, in order to facilitate the administration. If you contact them by phone, please also prepare your final invoice or order.
Service:
Mobile: (+36) 70-600-8819 Email: szerviz@iddesign.hu Callable: Monday - Friday: 8:00 - 16:00
You can find more information about the guarantee, warranty and guarantee in the GTC.
More information about Maxcity: CLICK HERE
- From 2000 HUF
- Maximum weight up to 20 kg
- More than a thousand collection points in 400 settlements across the country.
- Cash on delivery up to 70,000 HUF, extra fee +1000 HUF (with card and cash).
Cash on delivery at a GLS parcel point:
After the courier has delivered the package to the collection point you have chosen, you will be sent an SMS and an e-mail with the password. From that moment on, you can collect the package for 5 days. Collection locations
More information: CLICK HERE
- From 3500 HUF
- Maximum weight up to 20 kg
- More than 2900 collection points throughout Hungary
- Cash on delivery up to 70,000 HUF, extra fee +1000 HUF (with card and cash )
Collection process at MPL Post Points
As soon as the goods arrive at the collection point, you will receive a notification via SMS. Packages can be collected at Posta, Mol and COOP stores for 5 days. If the parcel is not collected within the given time, the nearest post office will keep the parcel for 10 days. In the case of returned parcels that are not collected, the return fee will be charged to the customer, and the parcel can only be resent if the value of the parcel has been paid in advance.
- From 3000 HUF
- Delivery throughout Hungary
- We also deliver to the following districts of SLOVAKIA: Bratislava, Nagyszombat, Nitra, Bánya-Bisztergom, Košice district.
- Cash on delivery up to 70,000 HUF, extra fee +1000 HUF (with card and cash).
Other information about delivery:After processing the order and assembling the package, we will hand over the package to the delivery company. During the assembly of the package, we will send you detailed information by e-mail about which company will deliver your order. After this, all information (e-mail or telephone) will be handled by the delivery companies.
In order to facilitate any subsequent claim, we recommend that the Customer, if possible, thoroughly check the package and the Product(s) at the time of delivery. The Customer may report any objections regarding the delivery and the order items to the Service Provider's subcontractor in the presence of the delivery company, by recording a report.
We apologize if our Customer's package was damaged during delivery despite our careful packaging. We can only enforce our claim for compensation against the delivery company if we notify them within 72 hours of receipt. Therefore, we ask the Customer to check the contents of their package within 72 hours of receipt, because we can only accept reports of possible damage until then.
If a Product or any of its components is damaged upon receipt, we ask the Customer to notify the Service Provider within 3 working days at the specified contact details. The Service Provider cannot accept warranty reports related to product damage after 3 working days of receipt.
Available payment options
Our goal is to make your shopping experience as convenient and smooth as possible. We provide you with several options:
- Simple Pay bank card payment method
- The fastest and safest payment,
- We accept Visa and Mastercard card types.
More information about bank card payment
Payment can only be made if:
- you have your mobile phone
- your bank recognizes it phone number
- It is worth downloading your bank's mobile application to make strong customer authentication more convenient.
Instant transfer - instant transfer
What is instant transfer?
In the case of the service based on instant transfer, you can choose three convenient payment methods. In this short video, we summarize the essence of the service.
What are the advantages?
- Convenient and innovative, bank transfer payment option, you can pay within five seconds.
- Payment processing may take 1-2 business days,
- Please pay the order amount within 1-3 business days,
- If the amount is not received from you after this time, we will contact you
- If the amount of the order is not received after 7 business days, we will have to cancel your order.
More information about bank transfer
Please transfer the order amount to the following OTP bank account number:
Bank account number: OTP Bank 11738008 21493588 00000000 - DanConcept Kft.
The order number must be indicated in the comments field.
If the ordered product is currently out of stock and we order it from the manufacturer, we will only start your order after receiving the transfer. Thank you for your understanding.
If you would like to request a fee for the transfer, please contact us at the webshop@iddesign.hu email address or the following phone number: +36704096465
- Payment upon receipt of the ordered product
- Cash on delivery fee +1000 HUF
- You can choose cash on delivery up to a maximum of 70,000 HUF
As a registered customer, you can collect loyalty points after every purchase, which you can use as a discount on the Cart page. You can redeem your points within 1 year, where 1 point is equal to 1 HUF.
Some important information about the loyalty point system:
- Only registered users can participate in the loyalty program.
- You will receive loyalty points for every online purchase, which you can use for your future purchases.
- Loyalty points can only be collected for online purchases.
- Points can be used for orders over 20,000 HUF, up to 20% of the total amount.
- Points cannot be used for sale products.
- No loyalty points will be credited for shipping costs, and the credited loyalty points cannot be redeemed.
For detailed information CLICK HERE!
You can also cover part of your order with a coupon code. The validity of each code varies, the duration is always indicated along with the code. A coupon code can only be used once.
More than one coupon code can be used for one order, and it cannot be combined with other discounts.
You can enter the coupon code on the Cart page.
